Returns & Exchanges

At Healthy Pet Austin, we want your furry friend to look their best, which is why we offer a 30-day return policy on all unworn and unwashed pet apparel. If the fit isn't perfect, we are here to help you find the right size or style for your pet's wardrobe.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the garment is free of pet hair and odors.

• 3.
  Ship It Back

  Print the prepaid shipping label provided through our portal and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.